ProCore Solutions is a U.S. based, live operator customer contact center providing scalable, World Class customer care. ProCore Solutions provides you with the opportunity to strengthen your relationship with your customers through 24/7/365 service. We focus on the customer needs which allows you to focus on your CORE business. By partnering with ProCore Solutions you pay for customer service and customer satisfaction, not overhead.
We support cooperatives, municipalities and investor-owned utilities, providing customer care knowledge in the areas of electricity, natural gas, water, telecommunications, cable and satellite and industry related products. Although utility service is our core business, we are not limited to providing World Class Customer Care to other businesses such as surveying, pre-screening applicants, product sales and charitable donation programs.
We promote your brand image and strive each day to provide your customers with World Class Customer Care. We view each relationship as a partnership.