We are currently hiring for the following positions:
- HR/Benefits Compliance Specialist
- Benefits Representative
- Customer Service Representative
- Bilingual English/French Customer Service Representative
- Customer Care Representative 09.10
- Training Developer
Group Benefit Programs and Pension Plans •Maintains compliance with all benefit related legal requirements. •Ensures benefit enrollment training classes are effectively conducted. •Ensures 401(k) plan notifications are completed in... more
DUTIES/RESPONSIBILITIES: Benefits •Processes employee enrollments and benefit changes for ProCore employees in an accurate and timely manner; accurately maintains benefit documents. •Effectively explains and clarifies benefits to employees. •Assists employees... more
•Receive inbound calls from utility customers regarding bill inquiries. •Assist customers with accounts (answering questions, setting up payment arrangements, new service and/or reconnections). •Resolves customer telephone inquires in... more
•Receive inbound calls from utility customers regarding bill inquiries. •Assist customers with accounts (answering questions, setting up payment arrangements, new service and/or reconnections). •Resolves customer telephone inquires in... more
DUTIES/RESPONSIBILITIES: •Effectively clarifies and resolves inbound calls from customers regarding bill inquiries. •Effectively assists customers with new service and/or reconnection of service. •Effectively makes payment arrangements for customers according... more
To effectively develop and enhance training materials for call center and other personnel in order to meet the needs and specifications of ProCore’s clients; to effectively... more